Sales Terms and Conditions


The subject of this contract is the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product or products that the BUYER has ordered electronically from the website belonging to the SELLER. determination of its obligations.


1.1 – BUYER A customer shopping at

1.2 – SELLER Title: DS Production Film Ticaret LTD ŞTİ.


3.1 By confirming the preliminary information electronically, the BUYER confirms that before the conclusion of the distance contracts, the BUYER/Consumer has declared the address, the basic features of the ordered product/s, the price of the product/s including taxes, payment and delivery information accurately and completely.

3.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s residence for each product, provided that it does not exceed the legal 30-day period. The BUYER accepts and declares that the delivery address given to the SELLER is complete and correct.

3.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

3.4 – For the delivery of the product subject to the contract, the price of the product must be paid with the payment method preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

3.5 If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid is paid to him in cash and in full.

3.6 In cases where the BUYER uses his right of withdrawal, or when the product subject to the order cannot be supplied for various reasons, or in cases where a refund is given to the Consumer with the decisions of the Arbitration Committee, if the shopping is made with a credit card and in installments, the procedure for returning to the credit card is stated below: in installments and with the number of installments the BUYER has purchased the product. After the SELLER has paid the entire product price to the bank at once, in the event that the installment expenditures made from the Bank’s POS are returned to the BUYER’s credit card, the requested refund amounts can be transferred by the Bank to the bearer’s accounts in installments so that the parties involved do not become victims. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the card’s account cut-off dates do not coincide, 1 refund will be reflected on the card each month, and the BUYER will receive a month more than the number of installments he has paid before the return, after the installments paid before the refund are over. may be deducted from their debts.

3.7 In case of return of goods and services purchased with a Credit Card, the SELLER cannot pay the Customer in cash in accordance with the contract it has made with the Bank. Refund to the credit card can be made by the Bank in accordance with the above procedure, after the SELLER pays the amount to the Bank at once.

3.8 In the money transfer / EFT payment options, the refund will be made in the form of money transfer and /EFT to the account specified by the Consumer (the account must be in the name of the person whose name is written on the invoice) by requesting bank account information from the Consumer.

3.9 Shipping charges may apply to some regions where products are shipped. Shipping fee will be paid by the SELLER. The SELLER cannot be held responsible under any name or name, due to the fact that the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER and for other reasons not caused by the SELLER.

3.10 The SELLER may supply different product/s of equal quality and price, by informing the BUYER and by obtaining its express approval, before the contractual performance obligation expires.

3.11 If the payment obligation of the BUYER in this contract is not fulfilled in any way, the SELLER may initiate enforcement proceedings, file a lawsuit and resort to other legal remedies in order to collect the price of the product for which it could not be collected, over the price of the product on the day of delivery and the interest to be charged over the interest rates stipulated in the contract.


4.1 By using our website, you agree to the collection and use of your personal information, which can be obtained through the website, in order to determine the security and accuracy of the transactions made by Emre NewYork.

4.2 Name, surname, telephone, e-mail, address, credit/debit card numbers, expiry date, security number, order recipient information and order note, including but not limited to some personal information that may vary depending on the product or service you have requested. You are required to provide your information. We would like to point out that your data is protected by strict security and privacy standards, which are always essential to us. Failure to provide us with the information necessary to continue your transactions may result in us not being able to provide you with the expected service.

4.3 Your information may only be used for the stated purposes: To process your orders and manage your account, to market our services and related products, to contact you via their representatives for market research purposes, either by e-mail, telephone, fax or SMS or by mail, how to use our website. To make our website unique to you, to analyze what you use and to serve you better, To create identity, verification and registration, To research and develop our products and services and your personal selection possibilities, To introduce our services or related products to you, to introduce new products and interesting things. To be able to periodically send promotional e-mails about other information we consider, The data you have entered is stored by us during your transactions and legal requirements.


5.1 In the event that the BUYER defaults on his credit card transactions, he will pay interest and be liable to the bank within the framework of the credit card agreement that the cardholder bank has made with him. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the BUYER, and in any case, in the event that the BUYER defaults due to its debt, the BUYER agrees to pay the damages and losses incurred by the Seller due to the delayed performance of the debt.


6.1 Since these types of goods are kept separately within the framework of the Regulation on Distance Contracts and are expired as soon as they are consumed due to their nature, they cannot be returned. According to Article 7, paragraph 4, clause c, entitled Right of Withdrawal of the Regulation on Distance Contracts; The consumer cannot use the right of withdrawal for the goods prepared in line with the wishes of the consumer or clearly his personal needs.


7.1 Changes in address and delivery date in your orders must be notified at least 6 hours before the delivery time you have given in advance. The SELLER is not responsible for any problems that may arise if it is not notified.

7.2 Cancellation of the order you have placed can be made at the stage before the product is prepared and set off. (You can follow the status of your product by e-mail sent to the e-mail address you provided during your order, or you can get information by phone.

7.3 The SELLER is not responsible for the delays due to the rules and operation of the bank to which the credit card the BUYER has given the information to during the refund transactions.

7.4 Disputes that may occur during your shopping are limited to the order price.


8.1- Persons under the age of 18 cannot shop from the SELLER.

8.2- The SELLER is not responsible for price errors caused by typesetting and system errors.


9.1 In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the SELLER’s settlement are authorized up to the value announced by the Ministry of Industry and Trade.

9.2 In the event that the order is fulfilled, the BUYER shall be deemed to have accepted all the terms of this contract.

For any inquiry, please do not hesitate to contact us 


Istanbul, Turkey

call us

+90 553 552 43 57

email us

For any inquiry, please do not hesitate to contact us


Istanbul, Turkey

call us

+90 533 552 43 57

email us